Llamas said more services are emerging to offer mobile backup, including Best Buy's recent offer to store data for free, called mIQ. The cloud is not just a nice thing to have it's a basic expectation." Smartphones are very much about data, data, data, and everybody is going to want a record of what they do. ![]() "I don't think this problem is a warning to anybody to not trust cloud computing. Do you think this incident scares Google? No." We all want our data to be accessible wherever we are, and that's the motivation for cloud computing. "Doing that would push the mobile industry backward, and the industry is not prepared to go backward. ![]() "I don't think anyone should react and say, store all the data on your phone or PC," he said. It's a risk you run."Īs a result of the industry trend toward cloud computing, and in particular, Google Inc.'s determination to offer many services that way, Burden warned users against overreacting in light of Sidekick's and Danger's relatively isolated problems. Wireless phones generally come with limited internal storage and some have removeable storage cards, but "they do rely more on backend services and servers in the cloud to provide information."īurden noted that Nokia's Ovi, Research In Motion's BlackBerry Internet Service (for small business users), Motorola's MotoBlur and others are all backend services that "open you up to having data potentially lost, stolen or replicated somewhere that you don't have any knowledge of. "I'd say that any lesson that says not to trust cloud computing is too aggressive," said Kevin Burden, an analyst at ABI Research Inc. All those services could be vulnerable to data loss, and the Sidekick example is likely to prompt a broad re-examination of internal server backup procedures, Staten said. Nearly every major smartphone provider is working on some version of cloud computing to back up data from smartphones and other cell phones. The issue becomes more difficult when IT shops trust users who put critical company data on personally-owned wireless phones that aren't backed up.ĭespite urging users to back up critical data, Staten joined three other analysts in remaining faithful to the mobile phone industry's strong push for cloud computing services, noting that the Sidekick case was relatively isolated. Having the second one drastically reduces the odds of total loss.Īt larger companies, data backups are commonplace and often include information contained on wireless phones as well as desktop computers, analysts said. There are many Internet-based services that can be a second backup version to the original backup, such as Plaxo, he said. "You need to think about the value of your data and what happens if the service is not available," he said. ![]() Not only is a backup of critical data imperative, users need to have a way to retrieve the backed-up data. "This is not the first time something like this has happened and it won't be the last time." "You can't rely on these services to be 100% available all the time," he said in an interview. Find out how your mobile device stores data, and make sure you understand it.įorrester Research analyst James Staten said the Sidekick incident should serve as a reminder to users to back up critical data. Raise questions about cloud computing and related services. Back up your mobile phone's critical data independently - on a laptop, a desktop or a thumb drive.
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